FAQs
To help you plan your day out at the showground, we have compiled a list of our most frequently asked visitor questions. If you have a question which is not answered here, please call our general enquiries line on 01702 549623, Monday to Friday, 9am to 5pm (excluding Bank Holidays).
GENERAL FAQS
Can I book my tickets online?
Tickets can be booked in advance on our website by clicking here. Alternatively a limited amount of tickets will be available to purchase on the gate, however for capacity restrictions we cannot guarantee they will be available. We strongly advise booking tickets in advance to take advantage of the discounted pre-booking rate and to secure entry to the show on your day of choice. For full ticket prices click here.
Can I book tickets over the phone?
Yes, the number to call is 0333 242 7912. Lines are open Monday – Friday between 9am and 5pm excluding Bank Holidays. The cost to call 0333 numbers is the same as calling a normal local or national land line. If your tariff or call package offers free or inclusive calls to landlines, numbers starting with 03 will normally be included free of charge.
I’m having problems with my ticket booking – what should I do?
If you have a ticket enquiry, please email support@yourticketbooking.com or call 0333 242 7912. Lines are open Monday – Friday between 9am and 5pm excluding Bank Holidays. On show days, lines will be open from 8am to 11am.
I’ve booked the wrong date on my tickets! Can I amend the booking?
Yes, please email support@yourticketbooking.com with your Booking Reference Number and the team will be able to assist you. Ticket day exchanges can only be made up until 5pm on Thursday 20th April 2023. Please note that tickets can only be used once and are non transferable to another show.
I don’t have access to a printer and/or can’t print my tickets – can I still come to the show?
Ideally we prefer all of our customers to print their tickets, but if you are unable to print the tickets, we do also accept viewing on smartphones.
Do you offer group ticket rates?
Yes, special group rates are available for parties of 8 or more. Please click here for more details.
I can’t find my ticket confirmation email – what should I do?
Sometimes our ticket confirmation emails end up in people’s junk mail (we try not to take it personally). Follow this link to the ticket booking page, then click on ‘More Information’. There should be an option to ‘Resend My Email’. Click this and your tickets should be resent through to you. For further assistance, please email support@yourticketbooking.com or call 0333 242 7912. Lines are open Monday – Friday between 9am and 5pm excluding Bank Holidays. The cost to call 0333 numbers is the same as calling a normal local or national land line. If your tariff or call package offers free or inclusive calls to landlines, numbers starting with 03 will normally be included free of charge.
Does my ticket to the Garden Show also get me access to the All About Dogs Show Newark?
No, tickets to the Newark Garden Show will only permit entry to the Newark Garden Show. Tickets to the All About Dogs Show Newark will grant access to both the All About Dogs Show and the Newark Garden Show. If you would like tickets to access both events, you will need to purchase a combined ticket, or book tickets on the All About Dogs Show website here.
I can no longer attend – can I get a refund?
We’re sorry if you can’t join us but all ticket sales are final and non-refundable.
Is there an additional charge for parking?
No, parking at the Newark Showground is free for visitors. There are plenty of car parking spaces available, some hard-standing and the remainder on grass.
How far is the car park from the Showground entrance?
The main car park is about a five minute walk to the Showground entrance.
Are there parking facilities for those who need accessibility?
Yes. The spaces are as close as possible to the Showground entrance. Please ask staff on arrival and they will direct you to these spaces. However, we advise arriving early as Blue Badge parking is limited and allocated on a first come, first served basis.
Does the show take place inside or outside?
The Newark Garden Show takes place both inside the George Stephenson Exhibition Hall and outside on the Newark Showground.
What’s the ground like?
The ground that the show will be taking place on is flat with concrete paths.
Are dogs allowed in the grounds?
Dogs on leads are allowed on the Showground. Guide dogs for the blind or for the hard of hearing are welcome in all areas. Please respect our surroundings and pick up any waste after your dog and dispose of it in the dog litter bins that are situated in various places around the Showground.
Will food be available at the show?
Yes, there will be an array of stands selling a selection of food and refreshments.
Is picnicking allowed?
Yes, you are welcome to picnic in any public areas of the Showground.
Can I enter the show more than once during my visit?
Yes, we will issue hand stamps for anyone wishing to return throughout the day of their visit.
Whilst we advertise events, activities and entertainments we will not be held responsible for the failure of any events, activity and/or entertainment being available or the quality of any of the events, activities or entertainments. Failure of any of these to please cannot be held as a reason for refund.
Disclaimer: Any videos or photos taken by a member of Aztec Garden Shows Ltd may be used in future for promotion of the show. Visitors are reminded that the terrain outside the show may be unstable please be aware of the possibility of slips, trips and falls. By entering the show you are agreeing to the above disclaimer and that the videos and images taken may be used.
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